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For referrals

Clear referral pathways, collaborative communication and evidence-based services to support the individuals and families you work with.

What happens after you submit a referral?

Once you complete the online referral form, the process is straightforward and responsive:

  1. Acknowledgement and contact
    We review your referral and get in touch to discuss next steps and confirm the right fit.
  2. Initial information gathering
    We may ask for background details such as NDIS plan information, reports, goals, and any relevant medical or support history.
  3. Matching and intake
    We identify a suitable practitioner or service based on needs, location and availability.

What to have ready

  • Your NDIS plan and funding categories
  • Key goals and priorities
  • Any existing assessments or reports
  • Contact details for key supports (if relevant)

Common questions

How do I make a referral?

You can submit a referral through the YesAbility website, or contact the team directly to talk things through before you submit. Referrals can be made by individuals, families, support coordinators or other professionals.

What information do I need to include?

Basic details such as contact information, the reason for referral, goals, current supports and funding (for example, NDIS plan details). Any relevant reports or assessments are helpful too.

How long will it take for someone to contact me?

Once we receive your referral, we’ll review it and aim to make contact within a few business days to discuss next steps, clarify needs and confirm service suitability.

What happens after I'm contacted?

We’ll talk through your goals, answer your questions and outline recommended supports. From there, we’ll match you with a suitable practitioner, arrange an initial appointment, or discuss waitlist options if needed.

Will I be placed on a waitlist?

That depends on service demand, location and the type of support required. If there is a wait, we’ll be upfront about timeframes and suggest interim options where we can.

Next steps

This might include an initial assessment, scheduling sessions, or being placed on a waitlist if required.

We’d love to help you find the support you need.

Our team is available to take your call anytime from 9am to 5pm, Monday to Friday.
If you prefer, please send us a message using the enquiry form here.
And, if you’re ready to make a referral for a client, the button below will take you to our online referral form.

Call (08) 6187 5111 Make a referral
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