Our services

Positive Behaviour Support

Positive Behaviour Support is an evidence-based approach to supporting children and adults who use behaviour to communicate their needs.

What is Positive Behaviour Support?

Positive Behaviour Support (PBS) is a person-centred framework for supporting people in situations where challenging behaviour is present, or where there is a risk of it. As an evidence-based approach, its primary goal is to improve a person’s quality of life — with a secondary goal of reducing the frequency and severity of behaviours of concern.

Challenging behaviour is persistent behaviour that puts the safety of the person or others at risk, or that limits someone’s ability to live a good life. But behaviour is also a message. It can tell us something important about a person and the quality of their life — often, it’s an attempt to communicate an unmet need.

Positive Behaviour Support takes a comprehensive approach to assessment, planning and intervention, focusing on the person’s needs, their environment and their overall quality of life. It means working with families, carers and the important people in someone’s life to build a shared understanding of why a person may need to use challenging behaviour — and how, together, we can change that.

How Positive Behaviour Support can help

  • Helping the person be understood, through new communication strategies.
  • Adjusting the person’s environment — for example, in their home — so they feel more at ease.
  • Enriching the person’s lifestyle with community connections and activities they genuinely enjoy.
  • Building meaningful, positive relationships with others.
  • Creating an encouraging, fun and understanding support environment.

How we can assist

Interim Behaviour Support Plans

An interim behaviour support plan is developed when there is an immediate need for support to reduce risk to the person and others. It is a short, practical plan of preventative and response strategies focused on keeping everyone safe while the Behaviour Support Practitioner completes a functional behaviour assessment and develops a comprehensive plan. Where an interim plan contains a regulated restrictive practice, it must be developed within one month of the specialist behaviour support provider being engaged.

Functional Behavioural Assessments

A Functional Behavioural Assessment (FBA) is the process of gathering information to understand why a behaviour is happening. It forms the foundation for a comprehensive behaviour support plan.

Comprehensive Behaviour Support Plans

A comprehensive behaviour support plan is a proactive, person-centred and evidence-informed plan, underpinned by a behaviour support assessment that includes a functional behaviour assessment. It sets out a range of individualised strategies that address the person’s needs and the function of their behaviour. Where it contains a regulated restrictive practice, it must be developed within six months of the specialist behaviour support provider being engaged.

Safety planning and risk assessments

This involves determining the level of risk associated with a behaviour and its potential impact. A risk assessment may also be completed where a person’s behaviour has been identified as presenting a significant risk to themselves or others.

Service provider outcome and progress reports

Some NDIS providers are expected to give progress reports to participants and the NDIS at agreed times. A progress report generally summarises the support provided during the plan period, and outlines:

  • how the support has helped the participant achieve or work towards their goals
  • whether the participant has been linked to additional informal, community or mainstream supports to help them achieve their goals
  • barriers encountered during the plan period and the strategies used to resolve them
  • any risks identified to the participant or others
  • any evidence or other information that may be relevant for the NDIS when determining reasonable and necessary supports

Where additional supports are recommended, we include the justification and the proposed outcomes — including the risks involved and the impact on other supports.

Additional links

There is more information about behaviour support plans in the links below and on the NDIS Commission website.

Behaviour support — NDIS Quality and Safeguards Commission

Behaviour support and restrictive practices — NDIS Quality and Safeguards Commission

woman holding up daffodil
Contact Us